Frequently Asked Questions

Simply create a free account, browse our classes, and click "Enroll Now" on any class that interests you. Your first class is free—no payment required!

You'll need a computer or tablet with a stable internet connection, a webcam, and a microphone. We use Google Meet for all our classes, which works directly in your browser.

Our classes are designed for students aged 13-19 (secondary school and pre-university). Students under 18 should have parent/guardian consent.

We keep our classes small—typically 4-8 students maximum. This ensures everyone gets individual attention and can ask questions.

All classes are recorded! You'll receive access to the recording within 24 hours. We encourage live attendance for the interactive experience, but recordings are there if you can't make it.

We specialize in IGCSE, A-Levels, SAT, IB, and AP programs. Our focus is primarily on Mathematics and Sciences, but we're expanding our subject offerings.

Class times are displayed in your local time zone automatically. We offer classes at various times to accommodate students globally.

Yes! Your first class is completely free with no obligation. We want you to experience our teaching style before committing.

We accept all major credit/debit cards through our secure payment processor, Stripe. Payment is made through our website.

Yes! Cancel 24+ hours before class for a full refund. See our detailed refund policy for more information.

First, try refreshing the page or using a different browser (Chrome works best). If issues persist, contact us immediately and we'll help you join.

While possible, we recommend using a laptop or desktop computer for the best experience, especially when working through problems together.