Terms of Service

Last updated: September 2026

1. Acceptance of Terms

By accessing or using EduTrack Hub, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.

2. Description of Service

EduTrack Hub provides live online tutoring, in small groups and one-to-one: SAT and PSAT preparation, exam preparation for IGCSE, AP and the 11+, and school subjects from Primary 3 to SS 3 (Grades 3 to 12 for families abroad).

3. User Accounts

  • You must provide accurate and complete information when creating an account
  • You are responsible for maintaining the security of your account
  • Students under 13 must be enrolled by a parent or guardian
  • Parents/guardians must consent for users under 18

4. Class Enrollment & Attendance

  • Classes are confirmed upon successful payment (for paid classes)
  • You will receive a lesson link before each class
  • Sharing class links or recordings is prohibited

5. Payment Terms

  • Fees are listed on our fees page in the currency that applies to your family, and confirmed with you before the first paid lesson
  • Fees are billed monthly
  • Payment is required before lessons begin

6. Code of Conduct

During classes, students must:

  • Be respectful to tutors and fellow students
  • Not disrupt class sessions
  • Not share inappropriate content
  • Follow tutor instructions

7. Intellectual Property

All content, materials, and recordings provided through EduTrack Hub are the intellectual property of EduTrack Hub and may not be reproduced, distributed, or used for commercial purposes without written permission.

8. Limitation of Liability

EduTrack Hub is not liable for any indirect, incidental, or consequential damages arising from your use of the service. Our total liability shall not exceed the amount you paid for the services in question.

9. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or platform notification.

10. Contact

For questions about these terms, contact us at hello@edutrackhub.com

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